描述:青年德仔因電視台會員套餐退訂屢遭阻礙，親赴營業廳辦理退費時陰錯成為「持槍劫匪」，將客服人員、執勤警員與台內人士挾持於客戶服務大廳。小小糾紛在推諉與等待中迅速發酵，荒誕與黑色幽默並行，揭示現代客服體系與溝通失靈下的荒謬與焦慮。
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